Shipping Policy

Thank you for shopping with Ocularizze! We’re committed to delivering your order as quickly and efficiently as possible. Please read our Shipping Policy carefully before placing your order.

1. Processing Time

  • All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email.
  • You will receive another notification when your order has shipped.

2. Shipping Times

Delivery times may vary depending on your location:

  • European Union & UK: Estimated delivery time is 7–20 business days.
  • Remote or Island Regions: May take up to 30–50 business days due to local logistics limitations.

Please note that delivery times are estimates and not guarantees. Delays may occur due to customs, local carriers, or unforeseen events.

3. Shipping Locations

We ship to most countries in the European Union and the UK. Unfortunately, we do not currently ship to P.O. boxes or military addresses.

4. Shipping Fees

  • Free Standard Shipping: On all orders – no minimum required!

5. Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information. Please allow 2–5 days for the tracking link to update.

6. Split Shipments

To speed up delivery, your order may be shipped in multiple packages from different fulfillment centers. This means items in the same order may arrive separately.

7. Customs and Import Taxes

Customers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs processing.

8. Address Accuracy

Please double-check your shipping address before submitting your order. We are not responsible for lost packages due to incorrect or incomplete address details provided by the customer.

9. Delays or Issues

If your order hasn’t arrived within the estimated timeframe, please contact us at support@ocularizze.com with your order number and tracking information. We will be happy to assist you.

Questions?

If you have any questions or concerns about your shipment, please don’t hesitate to contact us:

Email: support@ocularizze.com

We’re here to help and ensure you have a great experience with Ocularizze!